| 9-1-1 Operations |
Cherry City VFC, along with mostly all other Fire Departments, Police
agencies and EMS services in Allegheny County, are dispatched by
Allegheny County
9-1-1 in the Point Breeze section of the City of Pittsburgh.
Calls come on 9-1-1 either from a home phone, or a cellular phone. The
first question that the call taker will ask is "What city, Township or
Borough?" - This is a vital element in getting a correct address, as there
are many streets in the county that have the same name and numeric
ranges. A land line 9-1-1 call will give the address and callback number of
the residence. This information may or may not be correct, depending on
how updated the phone company is with their records. The call taker will
ask you to verify your address, to ensure you get the fastest help to you.
Cellular 9-1-1 calls are more difficult to process. There is no location
identifier to tell the call takers where your exact location is. It is a good idea
to know where you are, whether in front of an address, business, or
intersection.
Don't get frustrated when the call taker keeps asking you questions about
what is going on... They are just doing their job, collecting enough
information to ensure safety of responding units, as well as prepare the
units for what they may encounter when they arrive on scene.
agencies and EMS services in Allegheny County, are dispatched by
Allegheny County
9-1-1 in the Point Breeze section of the City of Pittsburgh.
Calls come on 9-1-1 either from a home phone, or a cellular phone. The
first question that the call taker will ask is "What city, Township or
Borough?" - This is a vital element in getting a correct address, as there
are many streets in the county that have the same name and numeric
ranges. A land line 9-1-1 call will give the address and callback number of
the residence. This information may or may not be correct, depending on
how updated the phone company is with their records. The call taker will
ask you to verify your address, to ensure you get the fastest help to you.
Cellular 9-1-1 calls are more difficult to process. There is no location
identifier to tell the call takers where your exact location is. It is a good idea
to know where you are, whether in front of an address, business, or
intersection.
Don't get frustrated when the call taker keeps asking you questions about
what is going on... They are just doing their job, collecting enough
information to ensure safety of responding units, as well as prepare the
units for what they may encounter when they arrive on scene.
| Copyright 2008. Cherry City Volunteer Fire Company 309 Davis Avenue. Pittsburgh, PA 15209. Phone: 412-822-7000 Emergency Dial 9-1-1 E-mail us at: webmaster@cherrycityfire.org |
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